About BRINC:

At BRINC, we are redefining public safety with an innovative ecosystem of life-saving tools. Our journey started with the development of drones and ruggedized throw phones, designed to access unsafe areas and establish communication to de-escalate situations. Today, we've expanded into creating and deploying 911 response networks, where drones are dispatched to 911 calls to provide real-time visual data, enhancing safety and enabling de-escalation-focused responses. Our cutting-edge solutions are utilized by over 600 public safety agencies across America and the company has raised over $150M from investors, including Index Ventures, Motorola Solutions, Sam Altman, Dylan Field, Mike Volpe, Alexandr Wang and more. At BRINC, we are committed to recruiting the world's best talent to join us in our mission to support first responders in saving lives.

About this Role

The Lead Trainer is a highly skilled individual contributor responsible for delivering and upholding the highest standards of operational training for BRINC’s sUAS platforms and DFR (Drone as First Responder) ecosystem. This role requires maintaining expert-level proficiency in BRINC hardware, software, and supporting technologies while serving as the primary trainer for an assigned U.S. region. The Training Lead ensures training excellence across BRINC’s network of regional contract trainers, overseeing their certification, performance, and readiness to support public safety partners. Operating with minimal supervision, this role reports directly to the Director of Training and requires up to 50% travel. Ideal candidates bring strong organizational discipline, a background in public safety training, and demonstrated experience working with specialized technologies and equipment relevant to police, fire, or emergency operations.

Key Responsibilities

Serve as the primary BRINC trainer for an assigned U.S. region, delivering high-quality instruction to public safety agencies
Maintain expert-level knowledge of BRINC sUAS platforms, software applications, and full operational workflows.
Oversee, certify, and continually assess the proficiency of a cadre of regional contract trainers to ensure high training standards across all engagements.
Develop and maintain structured training documentation, certification materials, and evaluation rubrics.
Ensure accurate CRM documentation, data hygiene, and timely updates to training records and customer information.
Collaborate closely with the Director of Training and cross-functional teams to support program readiness, training scalability, and continuous improvement initiatives.
Provide feedback loops to product, engineering, and operations teams based on field training observations.
Support training logistics, scheduling, and coordination for both internal and external training sessions.
Ensure all training activities reflect BRINC’s operational standards, safety practices, and customer-centric values.
Travel up to 50% to customer locations, regional hubs, and corporate offices as mission needs dictate.
Serve as a subject matter expert (SME) for DFR workflows, public safety integration, and sUAS operational best practices.

Qualifications

FAA Part 107 Remote Pilot Certificate required.
Demonstrated experience training public safety personnel, preferably in sUAS, tactical, or specialized technology/equipment environments.
Public safety background (law enforcement, fire/EMS, emergency management, or similar).
Strong understanding of DFR operational concepts, UAS regulations, and real-world public safety deployment considerations.
High competency in CRM platforms, data accuracy, and documentation workflows.
Excellent communication skills, including instructional presentation, hands-on demonstration, and scenario-based coaching.
Ability to work autonomously, exercise sound judgment, and prioritize multiple demands in a fast-paced environment.
Organizational discipline with proven ability to maintain schedules, track progress, and meet deadlines.
Comfortable with frequent travel and extended time in the field.

Preferred Skills

Prior experience managing or certifying contract trainers or training teams.
Advanced sUAS operating experience, including tactical flying, DFR system configuration, and incident-based operations.
Familiarity with BRINC systems and their operational deployment environment.
Strong analytical and reporting capabilities for training performance and compliance tracking.
Technical troubleshooting skills related to UAS hardware/software or networked systems.
Ability to build strong relationships with public safety agencies and adjust training styles to differing operational needs.

BRINC Culture Values:

Try the hard stuff
Be innovative - Invent the future
Move fast
Listen to end-users
Strive for excellence
Don’t build a dystopia
Be frugal
Save lives through technology

If you’re interested in this role and in joining BRINC, we hope you’ll apply. We’d love to review your application and get to know more about you!

BRINC is proud to be an equal opportunity employer that is resolute in cultivating an environment that promotes safety, diversity, inclusion and equity. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering every employee so they can do their best work. If you have a disability or special need, please let our recruiting team know - we strive to provide appropriate accommodation and assistance.

Benefits and perks listed below may vary based on the nature of your employment with BRINC and/or the country within which you work

Comprehensive medical, dental and vision plans for our employees and their families
401K plan
Maternity and paternity leave
Flexible Time Off (Exempt) / Paid time off (Non-Exempt)
Flexible work environment
Orca pass (for those in Puget Sound)
Free parking (Seattle office)
Free snacks, drinks and espresso (Seattle office)

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